As you may have gathered patience is not my strong point. The fact that I cannot service customer requests that are generated by my marketing expenditure (not yours) is very annoying. I cannot stop the marketing process as that would undermine the years of effort that we have put in to establish Powersoft as the point of excellence in the UK for PowerBuilder.
We are a small company somewhat like a jet ski to use Bruce's analogy, but we have limited fuel to keep running whilst we wait for the liner to catch up. SAP needs to support companies like ours who invest in partnering with them, at the moment we are feeling pretty lonely and ignored.
The advantage of being a small agile company is that we can quickly adjust to market forces and we will seek out and are pursuing alternative business partners. If SAP takes too long we will be gone....